FAQ

Q: How long does this promotion last?

This sweepstakes begins at 12:00:00 p.m. (noon) Central Time (CT) on February 1, 2019 and ends at 11:59:59 p.m. CT on February 28, 2019.

Q: Which Frito-Lay Variety Packs are eligible for this promotion, and how many tickets are each worth?

Any 6-, 12-, 16-, 18-, 28-, 30-, 50- or 54-count Frito-Lay Variety Pack is eligible, and each product's worth ranges from 2-14 tickets. Please refer to the Official Rules for more information.

Q: How does the promotion work, and how can I win awesome prizes?

  1. Purchase a participating Frito-Lay Variety Pack.
  2. Enter that product's Combined Code (see below) on our website to earn tickets. You can also call our toll-free number for a Combined Code. Please refer to the Official Rules for more information.
  3. Go to the Prize Calendar page where you can enter your tickets for the awesome prizes you want. The more tickets you enter toward a prize, the more chances you have to win!
  4. Each business day, we'll pick the winners for that day's prize via a random drawing.
  5. By registering, you receive one ticket!

Q: What is a Combined Code, and how do I find it?

A Combined Code consists of both the "bell-marker" and UPC codes.

The bell-marker is an alphanumeric code that typically can be found on the side of the bag or box, near the "Guaranteed Fresh" or "Sell By" date.

The UPC code is the last 5-digits of the number at the bottom of the bar code. The bar code typically can be found on the same side as the bell-marker or on the bottom of the bag or box.

Check out the Where Do I Find My Codes? page on the website for examples of each code location.

You can also call our toll-free number for a Combined Code. Please refer to the Official Rules for more information.

Q: How many times can I enter a Combined Code?

You can only enter 1 Combined Code per day per person/email address/account. But no worries - you can always come back and enter another Combined Code the next day!

Q: Do I have to create an account?

Yes, please. You must create an account with a valid email address to receive any prizes won. We will use your email address to contact you if you are a potential winner of a prize. Hey, we'll even give you one ticket just for signing up!

Q: If I enter a code, do I have to use the ticket right then?

Nope! You do not have to use your tickets all at once or right away. You can bank tickets and come back any time during the promotion to enter them toward prizes.

Remember, the promotion closes on the 28th of February. All tickets must be played by 11:59:59 p.m. CT on February 28, 2019. Any tickets remaining in your Account at the end of the promotion will be forfeited without compensation.

Q: How do I enter for the prize I want to win?

Once your tickets get added to your account, go to the Prize Calendar page. There you can enter your one or more tickets toward the prize(s) of your choice. You can put more than one ticket on a prize. The more tickets you enter, the higher the chance to win that prize!

Q: What kind of prizes can I win?

For a full list of prizes, check out the Prize Calendar page on the website or refer to the Official Rules.

Q: I've changed my mind! Can I change the prize once I've chosen?

Unfortunately, no. Once you have entered a ticket to a particular day's prize, you are not allowed to change.

Q: How often are the prizes given away?

There will be one random drawing per business day to determine the winners of that day's prize. That means there are 28 days of prizes!

Q: How and when do I know if I've won a prize?

Potential winners of the sweepstakes will be notified automatically by email once the drawing is complete each day. So it's important to register with an email through which we can notify you.

Q: How long will it take to receive my prize?

Prizes will be shipped to winner's residence or delivered via email (depending on the prize) within six (6) to eight (8) weeks of the Promotion end date.

Q: Can I win more than one prize?

You can win one prize per day per person/email address/account!

Q: Who do I contact if I have more questions?

For general support, call Consumer Relations at 1-800-352-4477.

For sweepstakes & fulfillment support, please call 1-866-661-2046.

For website technical support, please visit https://cu1.pepsico.com/fritolay

Contact Us

Frito-Lay Consumer Relations: 1-800-352-4477.

Sweepstakes & fulfillment support: 1-800-444-8153.

Website technical support: https://cu1.pepsico.com/fritolay